Terms of service

ChannelTally is an operations workspace for authorized YouTube channel managers and teams. You are responsible for maintaining authority over connected channels and for the accuracy of submitted content.

Approval safety

YouTube write actions execute only after a one-time approval. You must review proposed changes before approval. Approval history is retained as an audit record.

Service limitations

Analytics and Reporting API data can be delayed or corrected by YouTube. Public publishing may be restricted while the Google API project is unaudited. ChannelTally does not guarantee performance, reach, or revenue outcomes.

Acceptable use

Do not connect channels you are not authorized to manage, bypass approval controls, or use the service in violation of YouTube policies or applicable law.

Subscriptions and billing

Paid plans are subscriptions billed monthly in advance in US dollars, at the tier you select. Each subscription renews automatically for a further month until you cancel. Applicable sales tax, VAT, or GST is added at checkout and shown before you pay. Payments are handled by our authorized payment provider, which may act as merchant of record and appear as the descriptor on your statement.

Cancellation

You can cancel at any time from Settings, or by emailing support@channeltally.com. Cancelling stops all future charges. Your workspace stays fully usable until the end of the period you have already paid for, after which access ends. You can export your workspace data at any time before that date.

Refunds

If you are not satisfied, email us within 14 days of your first payment on a new subscription and we will refund it in full, no questions asked. After that window, the current month is non-refundable, but you can cancel to prevent any further charges. If the service is materially unavailable for an extended period because of a fault on our side, contact us and we will review a pro-rata refund for the affected period. Approved refunds are returned to the original payment method and typically settle within five to ten business days, depending on your bank.

Contact

For billing, cancellation, refund, or privacy requests, email support@channeltally.com. We aim to respond within two business days.